Collection letters are a vital tool in the collection process. JNA provides a pre-collection letter writing service for those slightly delinquent and small balance accounts that might not otherwise get the attention they need. Personalized letters are sent on JNA or client letterhead and can be customized to fit your specific needs. Each letter series includes an attorney letter from our in-house counsel and complies with the Fair Debt and Collection Practices Act (FDCPA) as prescribed by federal law.